Your Complete Guide to Custom Embroidery: Pricing, Styles, Turnaround Times and More

When you’re ordering custom embroidered apparel, you want answers quickly. Whether you’re a business building branded uniforms, a coach ordering team gear, or someone creating a one-of-a-kind gift, understanding the process helps you get the best results.

To make things simple, we’ve turned our most frequently asked questions into a comprehensive guide to everything you need to know before placing your embroidery order.

Understanding Custom Embroidery

Custom embroidery is an art. It transforms fabric into a canvas for your ideas. But what exactly should you know before diving in? Let’s break it down.

What Types of Embroidery Do You Offer?

We offer standard and puff embroidery. Standard embroidery lays flat and uses basic thread. Puff embroidery creates a 3D effect using foam and thread. Keep in mind that puff embroidery comes with an additional charge.

How Do You Price Custom Embroidery?

When we receive an order, we consider several factors to create a quote:

• Order quantity: The more you order, the better the price.

• Garment/item to be embroidered: Different items have different costs.

• Number of colors: More colors can increase the price.

• Type of embroidery: Standard vs. puff can affect pricing.

• Size of design: Larger designs may cost more.

  
  

If you are working on a budget, our design specialists can offer suggestions to modify your order to stay on budget.

Is There a Minimum Order?

No! Whether you need one item or one hundred, we are happy to help.

Can I Use My Own Items?

Generally, we do not prefer to have our clients provide us with items. We can produce more reliable results when we source the materials ourselves. We have experience working with various items and know which work best with embroidery. If you have an item you want customized, our staff can discuss the feasibility with you.

What Are Your Business Hours and Response Times?

We do not have set business hours but are extremely responsive. Use our contact form or send us an email, and we will reply within 24 hours.

Do You Offer Bulk Order Discounts?

Yes! Bulk pricing is available. Quantity thresholds for discounts vary by item, so we can discuss this with you when we prepare your quote.

Do You Sell Gift Cards?

Yes! We understand that sometimes a personalized item is better chosen by the person who will actually be using it. We offer e-gift cards in various denominations that can be sent via email so your recipient can order from anywhere.

What's the Turnaround Time for Custom Embroidery?

Turnaround times depend on the item and quantity ordered. It can range from 72 hours to about three weeks. Depending on your location, shipping times can vary. If you have a deadline for receiving your order, please discuss it with our staff before placing your order. We will make every effort to accommodate your needs.

What If I Don't Like My Order?

Due to the custom nature of our products, we do not accept returns. We will send you a proof of your design for approval before we begin your order. If there is an issue or concern with quality, we will discuss it with you on a case-by-case basis.

Where Are You Located?

We are a family-owned small business. We are proud to be headquartered in Martinsville, Indiana, since 2019. We ship orders anywhere in the United States and abroad.

Final Thoughts

Whether you need one embroidered gift or a full apparel run for your business or team, we’re here to help. Our process is simple, our communication is fast, and our craftsmanship is something we take personal pride in.

If you’re ready to start your order or want to talk with a design specialist, you can reach us anytime.

Contact Us Today