Store Policies
Shipping Policy
Custom orders are processed within 3-5 weeks, and shipping costs apply. Premade items typically ship within 24 hours of order processing. Orders are not shipped on weekends or holidays. During periods of high order volume, processing and shipping times may be extended by a few days. Please allow additional time for delivery. If your order experiences a significant delay, we will contact you via email or phone.
Return Policy
No returns are accepted due to the customized nature of our products.
Please review your size, color, design, and order details carefully before placing your order.
Damaged Items or Quality Concerns
If your item arrives damaged or there is a quality concern, contact S & S Custom Apparel at s_scustomapparel@outlook.com so we can review the issue.
For questions about this policy, please email s_scustomapparel@outlook.com.